Data Deletion Request

Important: Data deletion requests must be submitted by authorized organization administrators only.

Who Can Request Data Deletion

Only authorized administrators of organizations using LeadsMH can request data deletion. Individual users cannot directly request deletion of their personal data.

Individual Users: If you are an individual user and want your data deleted, please contact your organization administrator. They can submit a deletion request on your behalf.

How to Request Data Deletion

Organization administrators can request data deletion by sending an email to our data protection team with the following information:

Required Information:

  • Organization ID: Your unique organization identifier in LeadsMH
  • Administrator Name: Full name of the requesting administrator
  • Administrator Email: Must match the registered administrator email
  • Type of Request:
    • Complete organization data deletion
    • Specific user data deletion (provide user IDs)
    • Specific data category deletion (specify categories)
  • Reason for Deletion: Brief explanation for the request

Email Template

To: legal@leadsmh.com

Subject: Data Deletion Request - [Your Organization Name]


Dear LeadsMH Data Protection Team,


I am requesting data deletion for our organization with the following details:


Organization ID: [Your Organization ID]

Administrator Name: [Your Full Name]

Administrator Email: [Your Registered Email]

Type of Request: [Complete/Partial Deletion]

Specific Details: [If partial, specify what to delete]

Reason: [Brief explanation]


I confirm that I am an authorized administrator for this organization.


Regards,

[Your Name]

What Happens Next

  1. We will verify your identity and authorization within 2 business days
  2. Once verified, we will send a confirmation email with the deletion timeline
  3. Data deletion typically takes 7-14 business days depending on the scope
  4. You will receive a final confirmation once the deletion is complete

Important Notes

  • Some data may be retained for legal compliance and audit purposes
  • Deletion is irreversible - ensure you have necessary backups
  • Active subscriptions must be cancelled before complete deletion
  • We may retain anonymized, aggregated data for analytics

Contact Information

Email: legal@leadsmh.com

Response Time: 2 business days

Office Hours: Monday - Friday, 9 AM - 6 PM IST